Woolworths to bring back home bag packing as COVID-19 restrictions ease

Woolworths Kellyville North. Photo Dallas Kilponen/Woolworths

Woolworths has announced that employees will return to packing customers bags brought from home as of Monday.

It comes after the supermarket giant brought in strict measures to prevent the spread of COVID-19.

Across Australia, Woolworths put limits on products, installed plastic protective barriers at the checkouts, ramped up cleaning of surfaces including trollies and baskets, and told customers to pack their own bags to protect staff.

Woolworths said checkout operators would recommence the packing of bags as of next week, but bags considered to be unhygienic could be refused and replaced.

“As we move into the new normal and embrace rigorous hygiene and social distancing, from Monday, Woolworths are returning to packing customers’ bags at the checkout, so long as they’re clean for our team to handle,” the supermarket giant said.

“For peace of mind, Woolworths will offer a like for like replacement if a reusable bag isn’t hygienic for our team to handle.

“We’d like to thank our customers for their understanding while we adapted our checkout process to minimise handing where possible during the height of the pandemic.

The company said they would continue to monitor the situation and make any necessary adjustments as needed.

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